Knowledge Base

Categories (13)

How to Use the IT Support Center

Articles to help you make the most of the IT Support Center
Expand

Resources for new students

A collection of knowledge base articles helpful to new students; there is also information available on our Resources for Students web page at: https://www.mtu.edu/it/help/student-resources/
Expand

Accounts and Access

How to manage your Michigan Tech account/password, HuskyCards and card services, building and room access, and managing your Touchnet account.
Expand

Remote work resources

Articles related to working and learning remotely from home or off-campus.
Expand

Computer Support

Computer and software support
Expand

Printing

Campus printing information - where to find printers on campus, how to use them, and instructions for connecting to campus printers.
Expand

Teaching and Learning

Instructional technology, tools, and resources directly supporting teaching and learning.
Expand

Network and storage

Wired or wireless network info - additional documentation can also be found at https://www.mtu.edu/it/services/network/
Expand

Communication and collaboration tools

Google Workspace, web conferencing (Zoom), digital signage, telephone service
Expand

Security

Information regarding email and network security, including Duo
Expand

Procurement and Asset Management

Our hardware catalog has pricing and specificatons on recommended systems which can be purchased through our Procurement group. You'll also find information on billing for telcom services and information on recycling electronics.
Expand

Administrative Business Systems and Support

Banner, Perceptive Content, and Student Information Systems
Expand

Payment Processing

Help with systems used for processing payments and financial transactions.
Expand