Michigan Tech campus during winter

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Knowledge Base

If you're looking for guides or basic information on how to fix an issue on your own, search the Knowledge Base.

Knowledge Base

Service Catalog

If you're requesting a service or reporting a problem, the Service Catalog will route your request to the right group so that it is processed quickly.

Request a Service

View Tickets

If you've submitted a requestView Tickets will show you the current status, let you provide additional information, and show you all active requests.

View Tickets

Michigan Tech IT Hours of Operation

2020 Spring Hours

Monday - Friday
8:00 am — 5:00 pm

Technical Assistance Center (TAC)

IT staff assisting a student at the TAC
Have a quick question for IT Help? You can speak face-to-face with an IT staff member. Our Technical Assistance Center (TAC) is located on the first floor of The Van Pelt and Opie Library near the main entrance. 

2020 Spring Hours

Monday through Friday
8:00 am — 5:00 pm

Extended Hours

Saturday, January 11 and Sunday, January 12
10:00 am — 2:00 pm

Michigan Tech IT on Twitter

Michigan Tech IT Blog

Wed 3/11/20 7:15 AM
Michigan Tech IT is changing how Google Chrome handles PDF files on Windows PCs.
Mon 3/2/20 9:30 AM
Online sales in the United States grew to a record high of nearly 19 percent during the 2019 holiday season.1 At the same time, the convenience of using credit cards and other electronic payment services is compelling consumers to rapidly reduce their use of cash. The 2019 Diary of Consumer Payment Choice report shows that cash is used […]
Wed 2/19/20 12:13 PM
If you are considering upgrading an off-domain computer to Catalina, you should check the compatibility of any additional software you have installed. Please refer to Apple’s support article How to find 32-bit apps on your Mac.  If all of your applications are compatible, you may proceed with the Catalina update. You can upgrade to Cataline […]