Knowledge Base

Categories (13)

New Student? Start Here...

You'll find a collection of Knowledge Base articles helpful to new students here. There is also helpful information available on our Resources for Students web page at: https://www.mtu.edu/it/help/student-resources/

Accounts and Access

Michigan Tech Accounts/Passwords, HuskyCards and other Card Services, Building and Room Access

Computer Support

Desktops, Laptops, Printing, Software

Printing

Printing, plotting, poster printing

Teaching and Learning

Instructional technology, tools, and resources directly supporting teaching and learning.

Network

Wired or wireless network info - additional documentation can also be found at https://www.mtu.edu/it/services/network/

Communicate and Collaborate

Email and Calendaring, Web Conferencing, Google Groups, and Digital Signage, Telephones

Research

Specialized storage and computation supporting research, and the Superior high-performance computing (HPC) environment.

Security

Information regarding email,and network security including Duo

Procurement and Asset Management

Purchase new computers, tablets, phones, or other IT equipment. Billing inquiries.

Administrative Business Systems and Support

Administrative / Business systems and applications

Servers and Storage

Servers, Databases and Server Monitoring

Professional Services

IT Service Management, Portfolio & Project Management

Articles (2)

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ITSTAFF - Husky Print station “Out of paper” troubleshooting

Troubleshooting steps when a customer calls saying a Husky print station is out of paper.