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Knowledge Base
Categories (13)
How to Use the IT Support Center
Articles to help you make the most of the IT Support Center
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Resources for new students
A collection of knowledge base articles helpful to new students; there is also information available on our Resources for Students web page at:
https://www.mtu.edu/it/help/student-resources/
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Accounts and Access
How to manage your Michigan Tech account/password, HuskyCards and card services, building and room access, and managing your Touchnet account.
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Remote work resources
Articles related to working and learning remotely from home or off-campus.
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Computer Support
Computer and software support
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Printing
Campus printing information - where to find printers on campus, how to use them, and instructions for connecting to campus printers.
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Teaching and Learning
Instructional technology, tools, and resources directly supporting teaching and learning.
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Network and storage
Wired or wireless network info - additional documentation can also be found at
https://www.mtu.edu/it/services/network/
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Communication and collaboration tools
Google Workspace, web conferencing (Zoom), digital signage, telephone service
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Security
Information regarding email and network security, including Duo
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Procurement and Asset Management
Our hardware catalog has pricing and specificatons on recommended systems which can be purchased through our Procurement group. You'll also find information on billing for telcom services and information on recycling electronics.
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Administrative Business Systems and Support
Banner, Perceptive Content, and Student Information Systems
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Payment Processing
Help with systems used for processing payments and financial transactions.
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