Knowledge Base

Categories (12)

Articles to help you make the most of the IT Support Center

A collection of knowledge base articles helpful to new students; there is also information available on our Resources for Students web page at:

How to manage your Michigan Tech account/password, HuskyCards and card services, building and room access, and managing your Touchnet account.

Articles related to working and learning remotely from home or off-campus.

Computer and software support

Campus printing information - where to find printers on campus, how to use them, and instructions for connecting to campus printers.

Instructional technology, tools, and resources directly supporting teaching and learning.

Wired or wireless network info - additional documentation can also be found at

Google Workspace, web conferencing (Zoom), digital signage, telephone service

Information regarding email and network security, including Duo

Our hardware catalog has pricing and specificatons on recommended systems which can be purchased through our Procurement group. You'll also find information on billing for telcom services and information on recycling electronics.

Banner, Perceptive Content, and Student Information Systems

Articles (1)

Fixing the "script on this page" error when connecting to VPN (BIG-IP Edge Client)

How to clear your internet cache to get rid of the script error message when connecting to GlobalProtect VPN for Windows