Knowledge Base

Categories (12)

New Student? Start Here...

You'll find a collection of Knowledge Base articles helpful to new students here. There is also helpful information available on our Resources for Students web page at: https://www.mtu.edu/it/help/student-resources/

Accounts and Access

Michigan Tech accounts/passwords, HuskyCards, and other card services, including building and room access

Computer Support

Computer and software support

Printing

Campus printing information - where to find printers on campus, how to use them, and instructions for connecting to campus printers.

Teaching and Learning

Instructional technology, tools, and resources directly supporting teaching and learning.

Network

Wired or wireless network info - additional documentation can also be found at https://www.mtu.edu/it/services/network/

Communicate and Collaborate

Email and Calendaring, Web Conferencing, Google Groups, and Digital Signage, Telephones

Security

Information regarding email,and network security including Duo

Procurement and Asset Management

Purchase new computers, tablets, phones, or other IT equipment, as well as information on billing and equipment recycling services.

Administrative Business Systems and Support

Administrative / Business systems and applications

Servers and Storage

Servers, Databases and Server Monitoring

Professional Services

IT Service Management, Portfolio & Project Management