How to Use the IT Support Center

Articles to help you make the most of the IT Support Center

Articles (6)

Pinned Article How can I get IT help?

Find out what your options are for getting help from IT.

Saving favorite services

How to save services to your favorites in the Service Catalog.

Searching the Knowledge Base

Learn how to search the Knowledge Base for the information you need.

Using the Service Catalog to submit a request

Learn how to find a service in the service catalog and submit a request for that service.

Viewing your IT requests

How to navigate to a list of your IT requests

Working with your ticket request in the IT Support Center

Add comments, reply to IT, add attachments or withdraw your request