Software Distribution Center downloads for personal computers

The Software Distribution Center provides licensed software for currently-enrolled students and actively-employed faculty and staff to use on their personal computers. Incoming students will have access beginning Orientation Week of the semester in which they are actively enrolled. Alumni or former employees do not have access.

Please use the following steps for common issues that may occur and how to get help.

University computers

For university on-domain computers, such as your office desktop, on which IT maintains administrative access, you would not use the Software Distribution Center. Visit the following articles on how to access and install software:

The download failed

The installation failed immediately

Make sure you have sufficient space on your primary or C: drive for the download and installation.

How can I identify the right file by extension (ie. EXE, ZIP, BAT)?

If the instructions to right-click and run a file, such as Deploy-Application.exe, you can enable File Extensions to ensure that you are selecting the right file. Visit Common file name extensions in Windows for instructions.

The installation is blocked by Microsoft SmartScreen

You may get a pop-up window with an error that Windows protected your PC and prevented an unrecognized app from starting. 

  1. Right-click on the installation file (ie setup.exe)
  2. Select Properties. 
  3. Select Unblock next to Security: The file came from another computer and might be blocked to help protect this computer. 
  4. Run the installer again.

I am getting a licensing error

  • If you use third-party antivirus, you may need to disable/configure it to allow installation and communication with the license server. Use the default Windows Defender over third-party antivirus.
  • If you are off-campus, you may need to connect to the VPN first before installing or launching the software. This information would be included on the software information page in the Software Distribution Center.

I would like to install Windows software on my Mac

Visit Setting up a Windows VM on a personal student Mac.

I would like to know which version to install and how to use the software

  • Contact your instructor for help and to find out the version needed for your class.
  • View the support section in the software instructions for technical support or more information.

I need to find Microsoft software

Visit Microsoft software for personal computers.

I need help with installing NX

Visit Install NX on Windows.

I would like to install software to a different drive

If the installer uses the Deploy-Application.exe to run a PowerShell script, it will automatically install the software on the C: drive. To install NX on a different drive, visit Install NX on Windows. To install Matlab on a different drive, follow the instructions on the Matlab software information page in the Software Distribution Center. For software that has a manual installer, that doesn't use Deploy-Application.exe, there is typically an option to change the default location from C: to another drive, such as D:.

If you still need help, contact Michigan Tech IT at it-help@mtu.edu or 906-487-1111. We are available during university business hours. Please include the following information:

  • Software title and version
  • Operating system and version

I need further assistance

Contact Michigan Tech IT at it-help@mtu.edu or 906-487-1111. We are available during university business hours. Please include the following information: 

  • Description of the issue
  • Software title and version
  • Operating system and version
  • Specific steps you performed
  • Error messages
  • Screen shots
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Details

Article ID: 60634
Created
Fri 8/17/18 1:45 PM
Modified
Thu 12/2/21 11:25 AM