Using a HuskyPrint station

Tags huskyprint

Printing to a HuskyPrint station

You can print to either husky-bw or husky-color from your computer by following the instructions in one our Printing articles. Your print job will then be held in a queue for the day until your release your job at one of the HuskyPrint locations on campus.

Checking your print jobs

You can log in to PaperCut with your Michigan Tech account name and password. You can check if your job is successfully held in the queue by checking Jobs Pending Release. You can also check your Transaction History or Recent Print Jobs.

Releasing your print jobs

  1. Log in to the printer by either tapping your HuskyCard at the card reader or entering your Michigan Tech account name and password using Alternate Login.
  2. Select Print Release to display your print jobs.
  3. Select the job(s) you'd like to print from the queue, then select Print. You can also delete print jobs from the queue by selecting Delete.

Scanning or Copying

  1. Log in to the printer by either tapping your HuskyCard at the card reader or entering your Michigan Tech account name and password using Alternate Login.
  2. Select Access Device from the PaperCut welcome screen,
  3. Select Access Device again. You will see your account details, including your printing balance.
  4. Select one of the options to either scan or copy. 
    • Select Email to scan to email
    • Select Copy to copy the document
    • Select Workflow Scanning to scan to USB

Printing help

Print job shows up at printer but does not print

If you release your job and it is not coming out of the printer, you may need to select the paper size on the printer manually. This often happens when printing PDF documents.

  1. Log in to the printer by either tapping your HuskyCard at the card reader or entering your Michigan Tech account name and password using Alternate Login.
  2. Select Print Release to display your print jobs.
  3. Select the job(s) you'd like to print from the queue, then select Print.
  4. Select Access Device.
  5. Select Jobs.
  6. Select your print job from the list of jobs to view the details. There may be a message that it is held by resources or another error.
  7. Follow the prompt to select an alternate paper or select the tray.
    • If this is an off-domain or personal computer, update HuskyPrint on your computer before you print again. Use the installation instructions for Windows, Mac, or Linux.

Print job does not show up at the printer

  • Launch and log in to the PaperCut client before you start printing
  • Disconnect from the VPN
  • Disable any third-party antivirus on your computer
  • Restart your computer
  • Contact IT if you need further assistance

Contact IT for help

From your Michigan Tech email, send an email to it-help@mtu.edu with the following information:

  • Description of issue:
  • University or personal computer:
  • Operating system:
  • Date and time of printing issue:
  • Document name and type (PDF, Word, etc.):
  • Printer name and/or location:
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Details

Article ID: 52801
Created
Thu 4/26/18 2:02 PM
Modified
Fri 10/22/21 10:38 AM

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