Place a paper order for your department.
Request an account in the following systems: CS Gold/Card Services, Footprints, RT or T2 Flex.
All IT Contracts which includes software, maintenance agreements, leases, etc.
General credit card processing / TouchNet store setup/transaction questions or issues with Retail Plus, WinPrism, and Micros
Active HuskyCard holders experiencing an issue opening door(s) or gaining access using their HuskyCard can report the issue here.
Submit your security questions and Michigan Tech IT will review and respond.
Request audio/visual equipment and support for campus events.
For help with Finance Management systems such as ASPIRE, Banner Admin, Banweb, Clean Address, Concur, Perceptive Content, RT
Request the modification of an existing digital signage layout or creation of a new layout.
Where it is not possible to provide fully accessible technology, an Equally Effective Alternate Access Plan (EEAAP) must be developed to document resources and processes for ensuring access to ICT products and services.
Place an order for toner cartridges for your printer.
Requesting departmentally funded wireless access points (APs). Typically access points cost $800.00 plus the cost of jack installation if required.
For help with document imaging and management with Perceptive Content
There are occasions when departments use meal cards with access to the residential dining halls. Use this service to request a departmental card.
Request a new card reader for interior or exterior campus doors.
Use this service to request assistance resetting your Michigan Tech password.
Need to borrow a laptop for a Michigan Tech presentation? We can provide you with a loaner.
Access to ASPIRE, Banner, Banner Workflow, EMAS, iOffice/Sunapsis, Perceptive Content, Slate and WebFocus
For all external purchase requests.
Request this service when you need to change the names/numbers displayed on your office phone.
Request account access to the Touchnet service used to process credit card transactions.
This service allows you to have your voicemail messages sent to your Michigan Tech email address.
Get answers to compliance-related questions, like - "Can I store social security numbers?" or "How do I take credit card payments?", "Is my system compliant with the rules governing my research grant?" or any other compliance-related question. Michigan Tech IT will review and respond to your question.
Submit feedback on your experiences with the knowledge base and the service catalog. Michigan Tech IT is always happy to hear from our customers.