Popular Services

For general requests for IT help.

Equipment to be recycled must be reviewed by our Asset Management team.

Use this request to purchase computers and accompanying computer accessories.

Use this service to request a security related control exception

Use this service to request a loaner laptop (and/or) cell phone to be used while traveling internationally.

Installing software not found in the Software Center.

Intended for equipment with a metal Michigan Tech property tag present.

Use this service to request software installations for graduate productivity computers that are beyond the standard productivity machine build. This service must be requested by the graduate student's staff or faculty advisor.

For all external purchase requests.

Use this service to request support for desktop software applications.

A central shared location for data

Diagnose and troubleshoot computer hardware issues.

Place a paper order for your department.

Submit feedback on your experiences with the knowledge base and the service catalog. Michigan Tech IT is always happy to hear from our customers.

Use this service to request a graduate student computer (productivity machine).

High-Performance Computing (HPC) related issues.

Use this service to request assistance resetting your Michigan Tech password.

Place an order for toner cartridges for your printer.

Request a computer rebuild.

For help with Student Information systems such as ALEKS, Campus Visit, Canvas, CollegiateLink, Confluence, CS Gold, Cumulus, EAB, Ellucian Banner Admin, Ellucian Banner Self-Service, Ellucian Banner Workflow, Event registration, Grade Wizard, Handshake, LocalList, Mongoose, Outdoor Adventure Programs Rental System, Perceptive Content, Roompact, Safety First Alert, Sunapsis, Titanium, uAchieve

Report printer issues, e.g., print jobs that don't print, poor print quality, printer display issues, or access issues with printers.

Request to set up a new TouchNet Store for credit card processing

This service allows you to have your voicemail messages sent to your Michigan Tech email address.

All contracts which includes software, maintenance agreements, licenses, etc.

Submit your security questions and Michigan Tech IT will review and respond.