Popular Services

For general requests for IT help.


Use this service to request a security related control exception


Equipment to be recycled must be reviewed by our Asset Management team.


For all external purchase requests.


Use this request to purchase computers and accompanying computer accessories.


Use this service to request support for desktop software applications.


Intended for equipment with a metal Michigan Tech property tag present.


For assistance, feedback, and suggested improvements for Experience.


All contracts which includes software, maintenance agreements, licenses, etc.


For help with Human Resource Management systems such as ASPIRE, Banner Admin, Banner Self-Service, Perceptive Content, Safety First, TimeClock Plus


Get help with a malfunctioning university office phone.


Use this service to request assistance resetting your Michigan Tech password.


Place an order for toner cartridges for your printer.


Diagnose and troubleshoot computer hardware issues.


Use this service to request software installations for graduate productivity computers that are beyond the standard productivity machine build. This service must be requested by the graduate student's staff or faculty advisor.


Installing software not found in the Software Center.


Changes or additions to cellular services, including cellphones, MyFi Units, and cellular connected tablets.


Use this service to request a loaner laptop (and/or) cell phone to be used while traveling internationally.


The reallocation of expenditure form is to be used when a Department is reallocating expenditures from one Index or Account Code to another. This is occasionally necessary to correct bookkeeping or clerical errors in original charges.


For help with Ellucian ODS/EDW, Oracle Reports, QMenu, WebFOCUS


A central shared location for data


Request to have a printer added to your computer.


Request this service when you need to change the names/numbers displayed on your office phone.


To request a new phone line.


Submit feedback on your experiences with the knowledge base and the service catalog. Michigan Tech IT is always happy to hear from our customers.