Popular Services

Request for IT Help

For general requests for IT help.

Security Control Exception

Use this service to request a security related control exception

Computer and Accessories Purchase

Use this request to purchase computers and accompanying computer accessories.

Purchase Request

For all external purchase requests.

Recycling, resale, disposal of technology (without a Michigan Tech property tag)

Equipment to be recycled must be reviewed by our Asset Management team.

Human Resources Management Systems

For help with Human Resource Management systems such as ASPIRE, Banner Admin, Banner Self-Service, Perceptive Content, Safety First, TimeClock Plus

Banner and Reporting Access Forms and Contacts

Access to ASPIRE, Banner, Banner Workflow, EMAS, iOffice/Sunapsis, Perceptive Content, Slate and WebFocus

Software Contracts & Purchases

All contracts which includes software, maintenance agreements, licenses, etc.

Password Reset

Use this service to request assistance resetting your Michigan Tech password.

Reallocation of Expenditures (ROE)

The reallocation of expenditure form is to be used when a Department is reallocating expenditures from one Index or Account Code to another. This is occasionally necessary to correct bookkeeping or clerical errors in original charges.

Software Support

Use this service to request support for desktop software applications.

Report a wired network issue

Use this form to report a wired network issue.

Adding a printer

Request to have a printer added to your computer.

Software Installation

Installing software not found in the Software Center.

Request Computer Rebuild

Request a computer rebuild.

Card Access Request

Request building and room access.

Get help with Computer Hardware Problems

Diagnose and troubleshoot computer hardware issues.

Reporting and Analytics

For help with Ellucian ODS/EDW, Oracle Reports, QMenu, WebFOCUS

Request for additional software on a graduate student productivity machine

Use this service to request software installations for graduate productivity computers that are beyond the standard productivity machine build. This service must be requested by the graduate student's staff or faculty advisor.

Request Hardware Evaluation

Request a hardware evaluation to assist you with budgeting decisions.

Request a file share (Multidrive)

A central shared location for data

Order Paper

Place a paper order for your department.

Order Toner

Place an order for toner cartridges for your printer.

IT Support Center Feedback

Submit feedback on your experiences with the knowledge base and the service catalog. Michigan Tech IT is always happy to hear from our customers.

Account Name Change

Request a change to your Michigan Tech account name when your legal name changes by marriage or other reasons