Popular Services

For general requests for IT help.


Use this service to request a security related control exception


Use this request to purchase computers and accompanying computer accessories.


Equipment to be recycled must be reviewed by our Asset Management team.


Place a paper order for your department.


Installing software not found in the Software Center.


Use this service to request support for desktop software applications.


A central shared location for data


For all external purchase requests.


Intended for equipment with a metal Michigan Tech property tag present.


The reallocation of expenditure form is to be used when a Department is reallocating expenditures from one Index or Account Code to another. This is occasionally necessary to correct bookkeeping or clerical errors in original charges.


Request to have a printer added to your computer.


All contracts which includes software, maintenance agreements, licenses, etc.


Report printer issues, e.g., print jobs that don't print, poor print quality, printer display issues, or access issues with printers.


CAS Service registration allows users to authenticate with their Michigan Tech account to access your service.


For help with Ellucian ODS/EDW, Oracle Reports, QMenu, WebFOCUS


Use this service to request a graduate student computer (productivity machine).


Use this service to request assistance resetting your Michigan Tech password.


Use this service to request software installations for graduate productivity computers that are beyond the standard productivity machine build. This service must be requested by the graduate student's staff or faculty advisor.


VCASH accounts are required for anyone who needs to log into a restricted VCASH machine to process credit card transactions.


Request help with getting services moved to a new location.


Use this service to request a loaner laptop (and/or) cell phone to be used while traveling internationally.


General credit card processing / TouchNet store setup/transaction questions or issues with Retail Plus, WinPrism, and Micros


Requesting departmentally funded wireless access points (APs). Typically access points cost $800.00 plus the cost of jack installation if required.