Popular Services

For general requests for IT help.


Use this service to request a security related control exception


Use this request to purchase computers and accompanying computer accessories.


For all external purchase requests.


Equipment to be recycled must be reviewed by our Asset Management team.


Use this service to request a loaner laptop (and/or) cell phone to be used while traveling internationally.


Installing software not found in the Software Center.


Use this service to request support for desktop software applications.


Place a paper order for your department.


Place an order for toner cartridges for your printer.


Intended for equipment with a metal Michigan Tech property tag present.


General credit card processing / TouchNet store setup/transaction questions or issues with Retail Plus, WinPrism, and Micros


Use this service to request assistance resetting your Michigan Tech password.


Use this service to request software installations for graduate productivity computers that are beyond the standard productivity machine build. This service must be requested by the graduate student's staff or faculty advisor.


Diagnose and troubleshoot computer hardware issues.


The reallocation of expenditure form is to be used when a Department is reallocating expenditures from one Index or Account Code to another. This is occasionally necessary to correct bookkeeping or clerical errors in original charges.


Report printer issues, e.g., print jobs that don't print, poor print quality, printer display issues, or access issues with printers.


Request to set up a new TouchNet Store for credit card processing


Use this form to report a wired network issue.


All contracts which includes software, maintenance agreements, licenses, etc.


If you believe you or someone else on campus has been impacted by a security incident, or have witnessed computer suspicious behavior, report it here and Michigan Tech IT will review and respond.


Request a consult and assistance for your next Zoom virtual meeting.


Request building and room access.


Purchase an Adobe Creative Cloud named user license.