For general requests for IT help.
For all external purchase requests.
Equipment to be recycled must be reviewed by our Asset Management team.
Use this service to request support for desktop software applications.
Use this form to report an issue with the network.
Installing software not found in the Software Center.
Before purchase, please review the hardware catalog and the common core software page.Hardware: https://michigantechit.teamdynamix.com/TDClient...Software: https://michigantechit.teamdynamix.com/TDClient...
Place a paper order for your department.
Use this service to request software installations for graduate productivity computers. This service must be requested by the graduate student's staff or faculty advisor.
Use this service to request assistance with computer problems.
Are the knowledge base and the service catalog working for you? Do you have feedback that could make it better? You can submit your feedback here, Michigan Tech IT is always happy to hear from our customers.
Place an order for toner cartridges for your printer.
Report printer issues, i.e.print jobs that don't print or print with poor quality, printer display issues, access issues with printers.
For help with Ellucian ODS/EDW, Oracle Reports, QMenu, WebFOCUS
For help with Finance Management systems such as ASPIRE, Banner Admin, Banweb, Clean Address, Concur, Perceptive Content, RT
The reallocation of expenditure form is to be used when a Department is reallocating expenditures from one Index or Account Code to another. This is occasionally necessary to correct bookkeeping or clerical errors in original charges.
Request a new card reader for interior or exterior campus doors.
Intended for equipment with a metal Michigan Tech property tag present.
This service allows you to have your voicemail messages sent to your Michigan Tech email address.
Request a central data repository for course-specific files and folders
Use this service to request a new knowledge base article.
Use this service to request assistance resetting your Michigan Tech password.
Request to set up a new TouchNet Store for credit card processing
For help with Auxiliary systems such as Banner Admin, Banner, Card Services, Confluence, E-Cater, EMS Scheduler, Fore! Reservations, Micros, Nutritionist Pro, Perceptive Content, Red Shelf, RT, Social Tables, WinPrism
Requesting departmentally funded wireless access points (APs). Typically access points cost $800.00 plus the cost of jack installation if required.