Popular Services

For general requests for IT help.

Use this request to purchase computers and accompanying computer accessories.

Equipment to be recycled must be reviewed by our Asset Management team.

Installing software not found in the Software Center.

For all external purchase requests.

Use this service to request a loaner laptop (and/or) cell phone to be used while traveling internationally.

Request to have a printer added to your computer.

Diagnose and troubleshoot computer hardware issues.

Use this service to request a graduate student computer (productivity machine).

Use this service to request software installations for graduate productivity computers that are beyond the standard productivity machine build. This service must be requested by the graduate student's staff or faculty advisor.

Use this service to request support for desktop software applications.

The reallocation of expenditure form is to be used when a Department is reallocating expenditures from one Index or Account Code to another. This is occasionally necessary to correct bookkeeping or clerical errors in original charges.

Place a paper order for your department.

Use this service to request a security related control exception

Intended for equipment with a metal Michigan Tech property tag present.

All contracts which includes software, maintenance agreements, licenses, etc.

Submit feedback on your experiences with the knowledge base and the service catalog. Michigan Tech IT is always happy to hear from our customers.

Report printer issues, e.g., print jobs that don't print, poor print quality, printer display issues, or access issues with printers.

Request a change to your Michigan Tech account name when your legal name changes by marriage or other reasons

For help with Human Resource Management systems such as ASPIRE, Banner Admin, Banner Self-Service, Perceptive Content, Safety First, TimeClock Plus

Request a computer rebuild.

Request building and room access.

Place an order for toner cartridges for your printer.

Please use this service to request assistance related to connecting to the network in the residence halls.

General credit card processing / TouchNet store setup/transaction questions or issues with Retail Plus, WinPrism, and Micros