Popular Services

For general requests for IT help.

Use this service to request a security related control exception

Use this request to purchase computers and accompanying computer accessories.

For all external purchase requests.

Equipment to be recycled must be reviewed by our Asset Management team.

Installing software not found in the Software Center.

Use this service to request a loaner laptop (and/or) cell phone to be used while traveling internationally.

Use this service to request support for desktop software applications.

Use this service to request assistance resetting your Michigan Tech password.

Report printer issues, e.g., print jobs that don't print, poor print quality, printer display issues, or access issues with printers.

Use this form to report a wired network issue.

General credit card processing / TouchNet store setup/transaction questions or issues with Retail Plus, WinPrism, and Micros

Place a paper order for your department.

Place an order for toner cartridges for your printer.

Diagnose and troubleshoot computer hardware issues.

Intended for equipment with a metal Michigan Tech property tag present.

For purchases of card production inventory (card stock, ribbon, laminate, etc.).

Request to set up a new TouchNet Store for credit card processing

Request to have a printer added to your computer.

Request a computer rebuild.

Get help with a malfunctioning university office phone.

All contracts which includes software, maintenance agreements, licenses, etc.

Please use this service to request assistance related to connecting to the network in the residence halls.

Use this service to request software installations for graduate productivity computers that are beyond the standard productivity machine build. This service must be requested by the graduate student's staff or faculty advisor.

Request a consult and assistance for your next Zoom virtual meeting.