Popular Services

For general requests for IT help.


Use this service to request a security related control exception


Use this request to purchase computers and accompanying computer accessories.


Equipment to be recycled must be reviewed by our Asset Management team.


For all external purchase requests.


Request building and room access.


All contracts which includes software, maintenance agreements, licenses, etc.


Place a paper order for your department.


Installing software not found in the Software Center.


Diagnose and troubleshoot computer hardware issues.


The reallocation of expenditure form is to be used when a Department is reallocating expenditures from one Index or Account Code to another. This is occasionally necessary to correct bookkeeping or clerical errors in original charges.


Use this service to request assistance resetting your Michigan Tech password.


Intended for equipment with a metal Michigan Tech property tag present.


Use this service to request a loaner laptop (and/or) cell phone to be used while traveling internationally.


For help with Human Resource Management systems such as ASPIRE, Banner Admin, Banner Self-Service, Perceptive Content, Safety First, TimeClock Plus


For help with Alumni and Advancement systems such as Banner Admin, CRM Advance, cVent, MyEMMA, and WebFOCUS


Request help with getting services moved to a new location.


Place an order for toner cartridges for your printer.


To request a new phone line.


Use this service to request support for desktop software applications.


For help with Ellucian ODS/EDW, Oracle Reports, QMenu, WebFOCUS


General credit card processing / TouchNet store setup/transaction questions or issues with Retail Plus, WinPrism, and Micros


Need to borrow a laptop for a Michigan Tech presentation? We can provide you with a loaner.


Use this service to request software installations for graduate productivity computers that are beyond the standard productivity machine build. This service must be requested by the graduate student's staff or faculty advisor.