Popular Services

For general requests for IT help.

Use this service to request a security related control exception

Use this request to purchase computers and accompanying computer accessories.

For all external purchase requests.

Equipment to be recycled must be reviewed by our Asset Management team.

Use this service to request a loaner laptop (and/or) cell phone to be used while traveling internationally.

Use this service to request support for desktop software applications.

General credit card processing / TouchNet store setup/transaction questions or issues with Retail Plus, WinPrism, and Micros

Use this form to report a wired network issue.

Request a computer rebuild.

All contracts which includes software, maintenance agreements, licenses, etc.

Place a paper order for your department.

Place an order for toner cartridges for your printer.

Installing software not found in the Software Center.

Diagnose and troubleshoot computer hardware issues.

Report printer issues, e.g., print jobs that don't print, poor print quality, printer display issues, or access issues with printers.

Intended for equipment with a metal Michigan Tech property tag present.

Request to set up a new TouchNet Store for credit card processing

Use this service to request assistance resetting your Michigan Tech password.

Please use this service to request assistance related to connecting to the network in the residence halls.

Use this service to request software installations for graduate productivity computers that are beyond the standard productivity machine build. This service must be requested by the graduate student's staff or faculty advisor.

Request a consult and assistance for your next Zoom virtual meeting.

Request building and room access.

Use this service to request a graduate student computer (productivity machine).

For help with Student Information systems such as ALEKS, Campus Visit, Canvas, CollegiateLink, Confluence, CS Gold, Cumulus, EAB, Ellucian Banner Admin, Ellucian Banner Self-Service, Ellucian Banner Workflow, Event registration, Grade Wizard, Handshake, LocalList, Mongoose, Outdoor Adventure Programs Rental System, Perceptive Content, Roompact, Safety First Alert, Sunapsis, Titanium, uAchieve