Searching for TouchNet Transactions

You can search through transactions to look for order information, dates, charges, and other detail. To search for a transaction by name, date, last four of credit card, etc., use the following steps:

  1. Once logged in to TouchNet, on the main menu bar, select Applications > Marketplace.
  2. On the left navigation menu, select Marketplace Home > [the Marketplace location where your store will be located, such as Arts & Sciences] > Stores > [your location, such as Art Gallery] > Order Search. The main Order Search page opens.
  3. Enter search criteria in the appropriate field. The recommended search field is Order Date.

    Search order date fields

  4. Select Run Search. The search results display.

Once a search is run, additional options may include:

  • Adjusting column order by clicking the ascending and descending sorting arrows.
  • Printing the visible page by clicking Print Page in the upper right corner of the window.
  • Exporting results to CSV by clicking Export to CSV.
  • Viewing more detail on specific items by selecting links.
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Details

Article ID: 94541
Created
Mon 12/16/19 3:42 PM
Modified
Fri 9/25/20 8:31 AM

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