Searching for TouchNet transactions

Summary

You can search through TouchNet transactions to look for order information, dates, charges, and other details.

Body

You can search through transactions to look for order information, dates, charges, and other detail. To search for a transaction by name, date, last four of credit card, etc., use the following steps:

  1. Once logged in to TouchNet, on the main menu bar, select Applications > Marketplace.
  2. On the left navigation menu, select Marketplace Home > [the Marketplace location where your store will be located, such as Arts & Sciences] > Stores > [your location, such as Art Gallery] >
  3. Select Order Search. The main Order Search page opens.
    1. Enter search criteria in the appropriate field. The recommended search field is Order Date.
      Example: Order Date: From: 1/1/21 To: 12/31/21
    2. Select Run Search. The search results display.

Once you run a search, additional options may include:

  • Adjusting column order by clicking the ascending and descending sorting arrows.
  • Printing the visible page by clicking Print Page in the upper right corner of the window.
  • Exporting results to CSV by clicking Export to CSV.
  • Viewing more detail on specific items by selecting links.

Details

Details

Article ID: 94541
Created
Mon 12/16/19 3:42 PM
Modified
Mon 3/6/23 8:40 AM

Related Articles

Related Articles (1)

Store clerks and managers can add or modify products and product notifications in the store.

Related Services / Offerings

Related Services / Offerings (1)

General credit card processing / TouchNet store setup/transaction questions or issues with Retail Plus, WinPrism, and Micros