Software Distribution Center downloads (personal device)

Tags personal

The Software Distribution Center provides selected licensed software for currently-enrolled students and actively-employed faculty and staff to use on their personal computers. Incoming students will have access beginning Orientation Week of the semester in which they are actively enrolled. Alumni or former employees do not have access.

Please use the following steps for common issues that may occur and how to get help.

404 error or the download failed

If the first step in the instructions is to log in to Google Drive, the file is shared out to your Michigan Tech email. If you are logged into a different email in the same browser, the file will not be found. There could also be issues with the browser or another related issue.

Follow all steps

The software provided is from different software vendors and has different procedures to follow in order to successfully install and launch the software. You have to follow every step, in the order in which they are listed, through the end.

The installation failed immediately

Make sure you have sufficient space on your primary or C: drive for the download and installation.

Windows: Visit Find out how much storage your PC has.

Mac: Visit Find out how much storage is available on your Mac.

Linux: Find available space on your Linux computer by entering df -H in a terminal window.

Select the right file by viewing file extensions

If the instructions are to right-click and run a file, such as Deploy-Application.exe or another EXE, ZIP, or BAT file, you can enable File Extensions to ensure that you are selecting the right file. Visit Common file name extensions in Windows for instructions.

Installation blocked by Microsoft SmartScreen

You may get a pop-up window with an error that Windows protected your PC and prevented an unrecognized app from starting. 

  1. Right-click on the installation file (ie. setup.exe)
  2. Select Properties. 
  3. Select Unblock next to Security: The file came from another computer and might be blocked to help protect this computer. 
  4. Run the installer again.

Licensing error

If you use third-party antivirus, you may need to disable/configure it to allow installation and communication with the license server. Use the default Windows Defender over third-party antivirus.

If you are off-campus, you may need to connect to the VPN first before installing or launching the software. This information would be included on the software information page in the Software Distribution Center.

Install Windows software on my Mac

Visit Setting up a Windows VM on a personal student Mac.

Which version to install and how to use the software

Contact your instructor for help and to find out the version needed for your class.

View the support section in the software instructions for technical support or more information.

Find Microsoft software

Visit Microsoft software for personal computers.

Help with installing NX

Visit Install NX on Windows.

Install software to a different drive

If the installer uses the Deploy-Application.exe to run a PowerShell script, it will automatically install the software on the C: drive. 

To install NX on a different drive, visit Install NX on Windows. To install Matlab on a different drive, follow the instructions on the Matlab software information page in the Software Distribution Center. For software that has a manual installer, that doesn't use Deploy-Application.exe, there is typically an option to change the default location from C: to another drive, such as D:.

The software I want is not listed

The software listed on the Software Distribution Center is what is available to your based on your university affiliation or course membership. The software vendors provide licenses for use on university computers, but do not always offer licenses for personal computers or may only provide it on a temporary basis, then change the licensing options. For example, Solidworks used to be available for a short time in 2020, but Dassault Systemes does not offer licensing for personal computers through Michigan Tech anymore.

Need help?

Contact Michigan Tech IT at it-help@mtu.edu or 906-487-1111. We are available during university business hours. Please include the following information: 

  • List the step, including the number, that are are on from the list of instruction
  • Description of the issue
  • Software title and version
  • Operating system and version
  • Specific steps you performed to try to solve the issue
  • Error messages
  • Screen shots
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Details

Article ID: 60634
Created
Fri 8/17/18 1:45 PM
Modified
Fri 5/13/22 6:28 AM