Using a Michigan Tech Mitel IP phone

Tags mitel phones

Making calls

On-campus calls

Dial 7 then the extension (ex. 71885)

Off-campus calls

All off-campus calls, including local calls from campus phones, require full 10-digit dialing (8 + 1 + 906-XXX-XXXX). No cost is incurred for local 10-digit dialing. 

The Federal Communications Commission (FCC) has adopted 988 as a new three-digit number for the National Suicide and Mental Health Crisis Lifeline, starting July 16, 2022. In order for 988 to work nationwide, 10-digit local dialing must be implemented. This change affects 82 area codes across the country, including the 906 area code.

International calls

For international calls, dial 8 + 011 + country code + the city code (not required with every country) + the local number. There may be a long delay while the number connects.

Phone models with manuals

Mitel 5212/5224
Mitel 5212

Change the programmable keys or speed dials

  1. Press the Menu/Superkey keymenu key
  2. Press # or No until Personal Keys? displays
  3. Press * or Yes 
  4. Press a personal key that isn't a line key
  5. Press * or Change
  6. Program the number
    • On a 5224 model, press Yes. Then, dial a new number, press the Hold key hold key to create a three-second pause, then press the Hold key more than once to lengthen the pause. Press the Redial key redial keyto enter the last number dialed. 
    • On a 5212 model, press the Personal key again.
  7. Press the Menu/Superkey keymenu key

For more help with the Mitel 5212/5224 model, please use the Mitel 5212/5224 manual.

Mitel 5330/5340

Mitel 5330

Change the programmable keys or speed dials

  1. Press the Menu/Superkey keymenu key
  2. Select Settings
  3. Select Programmable Keys
  4. Select a key to program or edit
  5. Assign a feature to the key
  6. Select speed call
  7. Select Edit Info
  8. Select Edit Label to change the label or name
  9. Select Edit Number to change the number
  10. Press OK or Save.

For more help with the Mitel 5330/5340 model, please use the Mitel 5330/5340 manual.

Mitel 5360
MItel 5360

Change the programmable keys or speed dials

  1. Press the Menu key menu key
  2. Select Settings
  3. Select Programmable Keys
  4. Select a key to program or edit
  5. Assign a feature to the key
  6. Select speed call
  7. Select Edit Info
  8. Select Edit Label to change the label or name
  9. Select Edit Number to change the number
  10. Press OK or Save.

For more help with the Mitel 5360 model, please use the Mitel 5360 manual.

Mitel 6920
Mitel 6920

Change the programmable keys or speed dials

  1. Press and hold the programmable key for 0-5 seconds until Label Name displays.
  2. Enter a label.
  3. Press the down navigation key to move to the Number field.
  4. Enter the number using the dialpad keys.
  5. Tap Save

For more help with the Mitel 6920 model, please use the Mitel 6920 manual.

Mitel 6930
Mitel 6930

Change the programmable keys or speed dials

  1. Press and hold the programmable key for 0-5 seconds until Label Name displays.
  2. Enter a label.
  3. Press the down navigation key to move to the Number field.
  4. Enter the number using the dialpad keys.
  5. Tap Save

For more help with the Mitel 6930 model, please use the Mitel 6930 manual.

Mitel 6940
Mitel 6940

Change the programmable keys or speed dials

  1. Press and hold the programmable key for 0-5 seconds until Label Name displays.
  2. Enter a label.
  3. Tap the Number field.
  4. Enter the number using the dialpad keys.
  5. Tap Save

For more help with the Mitel 6940 model, please use open the Mitel 6940 manual.

For additional help with campus phones, please contact IT Help at (906) 487-1111 or email it-help@mtu.edu.

Details

Article ID: 53481
Created
Tue 5/8/18 1:20 PM
Modified
Tue 10/18/22 8:55 AM