Recovering your account name

Note: You must have already set up your mobile phone to use this feature. If you have not previously set up your mobile phone, please contact Michigan Tech IT at (906) 487-1111 for assistance.
  1. Go to the Michigan Tech Account Center (
  2. Select Forgot your User ID?
    Click Forgot your User ID in login window
  3. Enter your birth date in the Birth Date field. Use mm/dd/yyyy date format or browse the date using the calendar tool.
  4. Enter your mobile phone in the Mobile Phone field.
  5. Check the box to agree to receive text messages on your mobile device.
  6. Click Retrieve User ID.
    User ID Recovery Required Info
  7. You will see a pop-up message that the User ID has been sent via text to your mobile phone number.
  8. You will receive the text on your mobile phone to use one of the following User IDs to log in to your account from the Information Security team. It will list your account name.
Was this helpful?
0% helpful - 1 review


Article ID: 52836
Thu 4/26/18 4:04 PM
Tue 9/22/20 4:20 PM