Recovering your Michigan Tech account name

Summary

Steps for recovering your account name (user ID)

Body

You must have already set up your mobile phone to use this feature. If you have not previously set up your mobile phone, please follow the instructions in Password and account recovery methods.
  1. Select Forgot your User ID? at the Michigan Tech Account Center.
  2. Enter your birth date in the Birth Date field. Use mm/dd/yyyy date format or browse the date using the calendar tool.
  3. Enter your mobile phone in the Mobile Phone field.
  4. Check the box to agree to receive text messages on your mobile device.
  5. Click Retrieve User ID.
  6. You will see a pop-up message that the User ID has been sent via text to your mobile phone number.
  7. You will receive the text on your mobile phone to use one of the following User IDs to log in to your account from the Information Security team. It will list your account name.

If you have not set up either a mobile phone or secret questions, please see the instructions at Password and account recovery methods to use the ID verification method.

Details

Details

Article ID: 52836
Created
Thu 4/26/18 4:04 PM
Modified
Thu 9/22/22 8:28 AM

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