Connecting to VPN (Mac or iOS)

Tags vpn macOS

We recommend using the VPN client as many browsers (such as Chrome, and soon Firefox) no longer allow programs like the VPN or Adobe PDF to run within the browser itself. Installation of the new VPN client will remove the old client if you had it installed. 

NOTE:  A few accounts previously had links shown to manage copiers, report servers, etc. These links are no longer on the VPN console itself. Instead, we can provide you with links to save as bookmarks. If you are in need of these links, please contact IT Help and we will assist with setting up bookmarks.


Installation instructions

  1. In a web browser, go to the Michigan Tech VPN page ( and log in with your Michigan Tech Account Name and password. You may need to authenticate with Duo as a part of the login process.
  2. Under Applications and Links, select Standalone VPN Client.
  3. Once the files have downloaded, go to their location in Finder and double-click on to extract the folder with the install files. Once extracted, open the BIGIPMacEdgeClient folder to access the install files. A few notes on the files and their options:
    • The mac_edgesvpn.pkg is the installer package.
    • The config_tmp.f5c file is the VPN configuration file.
    • The opt-start file is a file that enables or disables the VPN client from launching on login. Remove this file if you do not want the VPN to automatically start on login 
  4. Double-click the installer package and follow the prompts to install the VPN client. (You may have to right-click on the downloaded package file and manually choose Open for it to install.) Click Continue and follow the instructions to complete the installation. Note: when asked to select a destination for install, select your internal disk (usually Macintosh HD).
  5. Select Install to start the process. When prompted, log in as an administrator. On University-owned machines, your administrator login will be your Michigan Tech credentials with a -adm at the end, e.g., for, you would enter blizzard-adm
  6. When the installation is complete, select Close to exit the installer. The VPN client will be available in the Applications folder.

Using the VPN

  1. Open Applications > BIG-IP Edge Client. 
  2. In the Specify server address field, enter and select Verify.
  3. When verification is complete, select Add and Connect.
  4. In the login window, log in using your Michigan Tech account name and password. You'll be prompted to authenticate with Duo.
  5. Once connected, the Main Window will minimize to your Menu Bar. You are now connected to the VPN and have access to all associated services.
    f5 icon in menu bar

Restoring the F5 console window

  1. Select the red F5 icon in your Menu Bar and choose Main Window.
    show main window option in menu bar
  2. In the main f5 window, choose Disconnect if you'd like to close the VPN connection.

iOS (iPhone or iPad)

  1. On your iOS device, visit the App Store.
  2. Download and install the F5 access app.
  3. Enter for the server address.
  4. Enable the Web Logon toggle button.
  5. Select Connect.
  6. Enter your Michigan Tech account name and password.
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Article ID: 51377
Tue 4/3/18 10:46 AM
Mon 12/4/23 1:13 PM

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