We recommend using the VPN client, as many browsers (such as Chrome, and soon FireFox) now longer allow programs like the VPN or Adobe PDF to run within the browser. Installation of the new VPN client will remove the old client if you have it installed.
How to install
- Log in to vpn.mtu.edu with your Michigan Tech Account Name credentials using any web browser.
- Under Applications and Links, select Standalone VPN Client.
- Run the installer from the downloaded location and select Install to begin the installation. When the installation is complete, select Finish to close the Setup Wizard. The BIG-IP EDGE Client will now appear in Start Menu > All Programs.
To use a YubiKey (or other security key) for authentication on a minimally-managed device, you will need to modify your registry key using the following values to allow the use of YubiKey:
Location: Computer\HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\F5 Networks\RemoteAccess
DWORD key: UseExternalBrowserForAuth
Value: 1"
How to connect
- From the Windows Desktop, select Start Menu > All Programs > BIG-IP Edge Client.
- When prompted, log in using your Michigan Tech account name and password. You will be prompted to authenticate with Duo.
- Once connected, the Main Console will minimize to your System Tray. You are now connected to the VPN and have access to all the associated services.
- To restore the console select the red F5 icon in your System Tray and choose Main Console.
- Chose Disconnect to close the VPN connection.
Fix problems with BIG-IP Edge Client
If the client is not connecting or may be stuck on the Initializing stage, please use the following steps.
- Uninstall the two BIG-IP Edge entries from Start > Add or Remove Programs
- Open Run by pressing (Win + R) or Right Clicking the Windows Start Menu and selecting Run.
- Type RunDll32.exe InetCpl.cpl,ResetIEtoDefaults and press Enter
- Select Reset.
- Once complete, restart your computer.
- Search and select Internet Options in the Windows Search Bar.
- Select the Advanced tab.
- Scroll down to the Security section at the bottom of the settings list.
- Select the checkboxes Use TLS 1.1 and Use TLS 1.2 to make sure they are enabled.
- Delete the WAN Miniport (IP) driver (Uninstall Device). When you reboot, it will reinstall.
- Open Device Manager from the Start Menu.
- Expand Network adapters
- Select WAN Miniport (IP)
- Select Driver
- Select Uninstall Device
- Select OK
- Restart your computer.
- Log in to vpn.mtu.edu with your Michigan Tech Account Name credentials.
- Select Access MTU Network to connect to the VPN. Follow the prompts to install the plug-in, if needed.
- Download a new Standalone VPN Client and reinstall.