How can I get IT help?

Help from Michigan Tech IT is available in the following ways:

Check and reply to your existing tickets

If you have a Michigan Tech account, you can view your ticket requests in the IT Support Center. You can check on the status of your existing tickets and directly contact the technician handling your request.

Complete a service request form

Submit your request through the Service Catalog here in the IT Support Center and it will go directly to the IT team that will handle the request with the information we need to help.\

Send an email

Send your request to it-help@mtu.edu.

Call us

Call us at 906-487-1111 during university business hours.

Visit in-person

Visit the Technical Assistance Center (TAC) on the first floor of the Van Pelt and Opie Library.  The TAC follows regular university operating hours.

Fall/Spring

Monday through Friday from 8 AM to 5 PM

Summer

Monday through Friday from 8 AM to 4 PM

Details

Article ID: 97414
Created
Wed 2/5/20 2:10 PM
Modified
Wed 10/5/22 3:11 PM