Perceptive Content and Banner Linking

Use only one browser window

Make sure you only have one browser window open that is running Banner 9 Admin.

Use Firefox

Use Firefox for Banner 9 Admin.

Using Chrome

If you use Chrome for Banner 9 Admin, you may get an error in Perceptive Content that a particular Banner form is not found. You will need to create a new Google Chrome shortcut and change the Target field.

  1. Close out of all of your Chrome browser windows.
  2. Right-click on the Google Chrome shortcut on your Desktop.
  3. Select Copy. You may need to select Show More Options to reveal the selection.
  4. Right-click on an empty space on your Desktop.
  5. Select Paste. You may need to select Show More Options to reveal the selection.
  6. Right-click on the new shortcut.
  7. Select Properties.
  8. Copy and paste the following content in the Target field: "C:\Program Files\Google\Chrome\Application\chrome.exe" --disable-features=AccessibilityRestrictiveIA2AXModes
  9. Select Apply.
  10. Right-click on the new shortcut and rename it to Banner Linking.
  11. Launch Chrome using the shortcut you created with the new Target field.
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Details

Article ID: 152387
Created
Fri 6/16/23 11:35 AM
Modified
Fri 6/14/24 8:12 AM