You can view your submitted service requests (along with the log of interactions with IT on each request) here in the IT Support Center. There are three ways to find your requests and both require that you first log in to the IT Support Center.
Logging in to the IT Support Center
At the top right of the IT Support Center, select to Sign In.
After completing the Michigan Tech Single Sign On process you'll be returned to the IT Support Center Home. Now choose any of the three options below to view your tickets.
Option 1. Viewing your requests from the home page
Once you've logged in, from the main page of the IT Service Catalog choose the View Tickets button.
You'll be presented with a set of search criteria, followed by a list of your active requests. From here, you can search all of your IT service requests, whether currently active or closed.
Option 2. Viewing your requests from My Recent Requests
Once logged in, select Services from the black menu bar to go to the main service catalog page. Under My Recent Requests, view a request by selecting the link. Select View All Recent Requests to see a list of your requests.
After selecting View All Recent Requests, you'll be presented with a list of all your recent requests. Use the search box to narrow down the list.
Option 3. Viewing your requests from the Ticket Requests submenu choice
Once you've logged into the IT Support Center, from the main page of the IT Service Catalog choose Ticket Requests from the gray submenu.
You'll be presented with a set of search criteria, followed by a list of your active requests. From here, you can search all of your IT service requests, whether currently active or closed.