View from Portage Canal of Michigan Tech campus during summer

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Knowledge Base

If you're looking for guides or basic information on how to fix an issue on your own, search the Knowledge Base.

Knowledge Base

Service Catalog

If you're requesting a service or reporting a problem, the Service Catalog will route your request to the right group so that it is processed quickly.

Request a Service

View Tickets

If you've submitted a request, View Tickets will show you the current status, let you provide additional information, and show you all active requests.

View Tickets

Michigan Tech IT Hours of Operation

2021 Spring Hours

Monday - Friday
8:00 am — 5:00 pm

Technical Assistance Center (TAC)

Technical Assistance Center at the Library
Have a quick question for IT Help? You can speak face-to-face with an IT staff member. Our Technical Assistance Center (TAC) is located on the first floor of The Van Pelt and Opie Library near the main entrance. 

2021 Spring Hours

Monday through Friday
8:00 am — 5:00 pm

Michigan Tech IT on Twitter

Michigan Tech IT Blog

Are Passwords a Thing of the Past?
Wed 4/22/20 10:54 AM
There are plenty of reasons to hate passwords. A recent Ponemon Institute study provides some insights into why many people have developed what has become known as password fatigue: Respondents reported having to spend an average of 12.6 minutes each week or 10.9 hours per year entering and/or resetting passwords. Most respondents also reported being unable […]
Zoom Meeting Security
Fri 4/3/20 3:48 PM
Zoom has several features designed to help prevent unwanted guests from joining and disrupting your meetings.
Google Chrome PDF Policy Change
Wed 3/11/20 7:15 AM
Michigan Tech IT is changing how Google Chrome handles PDF files on Windows PCs.