Checking voicemail on a multiple voice mail box system

Accessing voicemail from your Mitel telephone

1. Dial *74 OR press the message button if you have a Mitel IP phone and your message waiting lamp is flashing.
2. Once you have gained access to the voicemail system, you will hear the following recording: "<your departmental message>. To retrieve messages for mailbox 11_ _ _ _, press 1. To retrieve messages for mailbox 12_ _ _ _, press 2, etc." 
3. Press your personal voice mailbox designation number.
4. Once you have gained access to the voicemail system, you will hear the following recording: "Hello, mailbox 1 _ _ _ _ _, please enter your passcode." 
   • If you have requested voicemail, and have not already set up a personalized voicemail passcode, the default password is blank and it will prompt you to set your passcode the first time you try to access your mailbox.
   • If your account has not been activated, you will need to complete the tutorial. Please see Getting Started with Michigan Tech voicemail for instructions on activating your account.
5. Enter your passcode. 
6. Follow the voicemail instructions to play your messages and/or access the tutorial.

Accessing your voicemail from an analog telephone

1. Dial the voicemail system access code *74
2. Once you have gained access to the voicemail system, you will hear the following recording: "<your departmental message> "
3. "To retrieve messages for mailbox 11_ _ _ _, press 1. To retrieve messages for mailbox 12_ _ _ _, press 2, etc." 
4. Press your personal voice mailbox designation number:
5. Once you have gained access to the voicemail system, you will hear the following recording: "Hello, mailbox 1 _ _ _ _ _, please enter your passcode." 
   • If you have requested voicemail, and have not already set up a personalized voicemail passcode, the default password is blank and it will prompt you to set your passcode the first time you try to access your mailbox.
   • If your account has not been activated, you will need to complete the tutorial. Please see Getting Started with Michigan Tech voicemail for instructions on activating your account.
6. Enter your passcode.
7. Follow the voicemail instructions to play your messages and/or access the tutorial.

Accessing your voicemail from another telephone on campus

1. Dial *74 or dial 71500
2. Once you have gained access, you will hear the following recording: "Welcome to the message center, please enter a mailbox number or wait." 
3. Dial your mailbox number
   • Your personal voice mailbox number always begins with the number 1, which is followed by your personal designation number, and finally the last 4 digits of your departmental phone number. For example: if your departmental phone number is 487-4567 and your personal designation number is 2, then your voice mailbox number is 124567
4. Once you have dialed your mailbox number, you will hear the following recording, if your account has not yet been activated:  "I'm sorry, but the person you called did not activate the voice messaging service. Please try again later."
   • If you have requested voicemail via the Telcom site, and have not already set up a personalized voicemail passcode, the default password is blank and it will prompt you to set your passcode the first time you try to access your mailbox. 
   • If your account has not been activated, you will need to complete the tutorial. Please see Getting Started with Michigan Tech voicemail for instructions on activating your account.
   • If your account has already been activated, and you have already completed the tutorial, you will hear the greeting that you previously recorded. 
5. Enter * as soon as you hear one of the above-mentioned recordings.
6. Once you have entered the asterisk *, you will hear the following recording: "Hello, mailbox _ _ _ _ _, please enter your passcode." 
7. Enter your passcode.
8. Follow the voicemail instructions to play your messages and/or access the tutorial.

Accessing your voicemail from an off-campus telephone

1. Dial (906) 487-1500 
2. Once you have gained access, you will hear the following recording:  "Welcome to the message center, please enter a mailbox number or wait." 
3. Dial your mailbox number
   • Your personal voice mailbox number always begins with the number 1, which is followed by your personal designation number, and finally the last 4 digits of your departmental phone number. For example: if your departmental phone number is 487-4567 and your personal designation number is 2, then your voice mailbox number is 124567
4. Once you have dialed your mailbox number, you will hear the following recording, if your account has not yet been activated: "I'm sorry, but the person you called did not activate the voice messaging service. Please try again later."
   • If your account has not been activated, you will need to complete the tutorial. Please see Getting Started with Michigan Tech voice mail for instructions on activating your account.
   • If your account has already been activated, and you have already completed the tutorial, you will hear the greeting that you previously recorded. 
5. Enter * as soon as you hear one of the above-mentioned recordings. 
6. Once you have entered the asterisk *, you will hear the following recording: "Hello, mailbox _ _ _ _ _, please enter your passcode." 
7. Enter your passcode.
8. Follow the voicemail instructions to play your messages and/or access the tutorial.