Resetting your password using secret questions

Note: You must have already set up your secret questions to use this feature. If you have not previously set up your secret questions or you can not remember your secret questions, please contact Michigan Tech IT at (906) 487-1111 for assistance.

Reset your password from your mobile number if you have successfully set up that option.

  1. Go to the Michigan Tech Account Center and enter your Michigan Tech account name in the User ID field.enter ISO credentials
  2. Select Forgot password? (Security Questions).
    Forgot password - Secret Questions Link
  3. Enter the answer to each of the secret questions that appear. You can select Shuffle Questions to pick different secret questions. If you are getting a request to enter your authorization code, you must have already set up your secret questions in order to use this recovery feature. Verify Secret Questions
  4. Select Submit. Create and confirm your new password.
    create and confirm new password window
  5. If your password was accepted, you will see You have successfully reset the password for the selected accounts/groups. Select OK.
    password success
    If your password was not accepted, please see the box and try resetting your password again, making the required changes.
    Password change error window
    If your password was not accepted, please see the box and try resetting your password again, making the required changes.Password Not Accepted Screen and Password Requirements
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Details

Article ID: 52752
Created
Thu 4/26/18 10:54 AM
Modified
Mon 8/3/20 3:22 PM