Remote Access to Lab Computers

A VPN connection is required, if off-campus or off-domain.
Michigan Tech VPN - vpn.mtu.edu

Introduction

Due to the current COVID-19 restrictions, Michigan Tech is allowing faculty, staff, and students to have temporary remote access to certain computing spaces on campus. This will allow you to access lab software that you may need to remotely access campus resources and complete course work.

Some applications may not work as intended due to limitations of remote desktop.

Connection Requirements

Connection Instructions

Check for available seats

  1. Open a web browser and use this site to find an open lab computer.

    Key Reporter site to find a computer
    This page will display all of the labs on campus that are available for remote connection. Select a lab with available seats. The percentage displayed for each lab is the percentage of computers available.

  2. Select the Address Link of an available computer. A Remote Desktop File will download to your computer. When complete, open this file. 
    window shows list of available lab computers
Note: Ignore the Software lists this site gives. They are incomplete. These computers have all the software available in AppsAnywhere on campus.

Mac

  1. Once the file is run, it will automatically open Microsoft Remote Desktop and prompt you to log in. In the Username field, log in with your Michigan Tech account name and password. mtu\ must precede your account name. For example: for the email address blizzard@mtu.edu, you would enter mtu\blizzard for the Username. Select Continue.
    enter your username in the field after mtu\

  2. Press Continue to connect. 
    RDP connection message

Windows

  1. Once the file is run, it will open Remote Desktop Connection. Select Connect.
    Remote Desktop connection warning popup window
  2. You will then be prompted to log in. In the Username field, log in with your Michigan Tech account name and password. mtu\ must precede your account name. For example: for the email address blizzard@mtu.edu, you would enter mtu\blizzard for the Username. Select OK to continue.
    windows credential window

Finishing your Remote Session

When you are finished with your session, you must log off the machine so that it's available for use. 

On the desktop, double-click the Log off icon.

windows log off button

Troubleshooting

Another use is already signed in

If you see this message, the machine is already in use by someone else. Select No and search for another lab system. Please remember to log off after you've completed your session.

other user screen

Your credentials did not work

The software will automatically prompt for your Michigan Tech account credentials. If you are unable to enter your Michigan Tech account name (username) you may need to select More choices to enter your account information.

Username: MTU\youruserID

credential error window

If you need additional help, contact IT at it-help@mtu.edu or call 906-487-1111.

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Details

Article ID: 101840
Created
Tue 3/17/20 8:04 PM
Modified
Tue 10/20/20 4:59 PM