Popular Services

For general requests for IT help.

Use this request to purchase computers and accompanying computer accessories.

Equipment to be recycled must be reviewed by our Asset Management team.

Place a paper order for your department.

Use this service to request a loaner laptop (and/or) cell phone to be used while traveling internationally.

For all external purchase requests.

Place an order for toner cartridges for your printer.

A central shared location for data

Use this service to request a graduate student computer (productivity machine).

Installing software not found in the Software Center.

Use this service to request support for desktop software applications.

Request access to the VMware Academic Software Licensing Program

CAS Service registration allows users to authenticate with their Michigan Tech account to access your service.

Use this service to request assistance resetting your Michigan Tech password.

Intended for equipment with a metal Michigan Tech property tag present.

Request a consult and assistance for your next Zoom virtual meeting.

For help with Auxiliary systems such as Banner Admin, Banner, Card Services, Confluence, E-Cater, EMS Scheduler, Fore! Reservations, Micros, Nutritionist Pro, Perceptive Content, Red Shelf, RT, Social Tables, WinPrism

There are occasions when departments use meal cards with access to the residential dining halls. Use this service to request a departmental card.

Reassign a landline to another employee.

All IT Contracts which includes software, maintenance agreements, licenses, etc.

For help with Faculty Information systems such as ACMAL, ASPIRE, Canvas, Class List Generator, Course Tools, Concur, Digital Measures, Ellucian Banner Admin, Ellucian Banner Self-Service, Ellucian Banner Workflow, MyMichiganTech, Perceptive Content, Primavera, WebFOCUS

Requesting software to be installed in Michigan Tech Labs

Use this service to request software installations for graduate productivity computers that are beyond the standard productivity machine build. This service must be requested by the graduate student's staff or faculty advisor.

General credit card processing / TouchNet store setup/transaction questions or issues with Retail Plus, WinPrism, and Micros

Access to ASPIRE, Banner, Banner Workflow, EMAS, iOffice/Sunapsis, Perceptive Content, Slate and WebFocus